Follow the troubleshooting steps we’ve given in this article to resolve the HP Printer not working issue.
There are some things need to check before using any troubleshooting guide, follow these steps to check some common things:
Ensure that each wires and connectors are connected properly which connects you computer to the Printer .
Make sure that your computer is able to find and connect to your printer.
Restart the Printer.
Shut down your computer.
Check that the appropriate drivers are installed for your specific HP printer model you’re using.
If you are still not able to fix the issue follow the troubleshooting guide given below.
You might discover some typical HP printer issues, their fixes, and step-by-step instructions in the sections below. With the help of these directions, you’ll be able to traverse the process with ease and fix your HP printer not working like a pro.
HP Printer printing problem
It has been demonstrated that reinstalling the printer driver will solve the issue. Start by turning on your HP printer. Remove the cable if you are connecting the gadget to your computer via USB.
Click “Windows” to launch the “Control Panel.”
Next, select “Devices and Printers” using the right click menu. Click on the printer’s name when you see it to uninstall or remove it.
You can visit the “Printers” section if the name of your HP printer is not there in the list.
You can get instructions by going to the “Printers” section. For assistance removing your HP printer, go to the onscreen directions.
The following action is to eliminate any additional HP icons from the desktop and Windows’ “Start” menu.
Reinstall the printer driver after removing it. The error will be fixed after the installation is completed.
Also keep in mind that you should only use printing supplies that are compatible with your HP printer, such as authentic HP ink cartridges and the right kind of paper.
HP Printer Offline Error
The HP Print and Scan Doctor will need to be downloaded first.
After downloading the tool, launch it on your computer.
After HP Print and Scan Doctor has opened, select “Start.”
Choose your HP printer’s name from the list. Click “Retry” and your printer name will display if you can’t see it.
If there are any printer updates, your system could prompt you to activate them. Tap “Continue” after selecting “Yes” to install.
Starting the HP Print and Scan Doctor tool will fix the offline issue with the printer. In the event that there are any connection issues, the program will also walk you through the instructions.
HP Printer Paper Jam
Before beginning, look over your input and output trays. To find any paper that has become jammed, search inside these trays.
Right now, remove the lid from the ADF, or automated document feeder. If you can see the jammed paper, take it out. To check if the error has been fixed, try printing a test page now. Make your way to step three if the error still exists.
Detach the power line from your HP printer and turn it off.
Next, move the carriage after opening the device access door. Take out any paper that has become stuck here.
If your printer has a paper path cover, the next step is to examine it for paper jams.
Remove the input tray as well and look inside for any paper jams.
If your HP printer has a bottom cleanout door, check underneath it to see if the stuck paper is still there.
Next, inspect the rear access door in case printing paper got stuck there.
After removing or moving each piece, carefully replace them all.
Plug in and reattach the power cord to your HP printer. Start it up, then print a test page. Now the HP paper jam issue will be fixed.
HP Printers Ghosting
Disconnect the power cord from your HP printer.
Next, remove the ink cartridge from your HP printer by opening the access door.
Firmly place the removed ink cartridge on a surface.
The following action is a 30-second delay.
Next, reattach the HP printer’s power cord.
Reinstall the printer’s cartridge as well.
Start printing a test page on your printer. Now the ghosting bug will be fixed.
HP Printer Ink Cartridge
Make sure the ink cartridge is appropriate for your HP printer model as the first step. Use the user handbook as guidance for inspecting the ink cartridge.
Restarting your HP printer is the next step. Remove the power cord while keeping your printer on.
Now, hold off for at least a minute.
Reconnecting the power cord to the power source and then the HP printer is the final step.
Once your HP printer has been correctly reset, the ink cartridge problem will be fixed.
If you’re facing printers problem and need to reset HP Printers so here are some methods will show you that how to reset HP Printers:
First you need to open the printer software.
Then on the general tab you need to select Reset Factory Setting.
Under the Reset Firmware you have to click Reset.
You will see a pop up message to confirm that you want to reset the printer. Click yes.
The printer will reset to its default.
Let’s open the printer’s cover.
Find the reset button and press and hold for 5 seconds.
You’ll see a pop up message asking you to confirm that if you really want to reset your printer, then click yes.
The printer will reset to its factory defaults.
On many HP printers if you hold the power button for 4 to 5 seconds it will perform a Hard Reset.
Resetting the network settings
Resetting the network of your printer might resolve so many common issues like:
First method : The first way is to unplug the printer and wait for 30 seconds then plug it back in the power outlet.
After you have plugged it back just turn on the computer and wait for it to boot.
Second method : The second way is that you’ll need to press and hold the wireless button and the cancel button at the same time. After 15 seconds you’ll hear a beep sound and the printer’s network settings will be reset.
Third method : The final way to reset your printer network is to use the LCD control panel just follow these steps:
Click on the menu button on the printer control panel.
Use the arrow buttons to operate to the network setting menu.
Then press the ok button.
A message will pop up asking you to confirm that you want to reset network settings. Click yes.
The printer will reset to its default network setting.
How to reset HP Printer using a software
There are some steps will help you to know that how to reset HP Printers:
First open the printer software.
Then find the reset button in the printer software and click on it.
A message will pop up asking you to confirm that you really want to reset the printer. Click Yes.
The printer will reset to its default.
How to connect HP Printers to Wifi and Computer
If you want to find out how to connect a HP Printer to Wifi it depends on its model. The simplest way to connect a HP Printer to Wifi is using the HP Smart app, to fix HP Printer not connection to Wi-fi this follow these steps:
Make sure to set up your Windows computers and printer on the same wireless network.
Then you need to turn on your printer and set the Wifi setup mode.
Then you need to enter the password of your wireless network or key.
First download the HP Smart app and install it.
Enter the setup mode then go to the wireless and press network settings and select restore network settings.
Open the HP Smart app and select to set up a new printer. App will scan printers available near you. Enter the password of your network then click continue.
Let’s see another way
First go to the HP support page to download software and write your printer model name then download the driver according to your OS and install it on your PC.
Power on your printer and run the software.
Then wait for the printer to connect.
Click on the window icon to open the start menu.
In the first row of your Windows settings you have to find and click the icon on Devices.
Then in the left column of the Devices window you have to select Printers & Scanners.
You’ll see a new window that brings up a page where the first option will be to Add Printer or Scanner.
After clicking on Add Printer or Scanner it will scan the available printers.
FAQs
How do I fix my HP printer problem?
First open HP Smart app and choose your printer from top menu bar by clicking on printer, then click on Diagnose & Fix. If you have any issue follow the instructions. If still your issue hasn't resolved then remove the printer and add it again.
Why my HP Printer is on but not printing?
You need to check the connection status between your computer and your printer. Ensure that your devices are connected properly with each other. You can also try to restart your HP printer.
Why is my HP printer not printing properly but has ink?
Cleaning your ink cartridges
First check to see whether there is paper in the in-tray or not, then swipe to the left and click on set-up from the printer control panel. Now choose Tools, and clean cartridges.
How do I reset my HP printer?
Follow these steps to reset to factory settings on printers:
First Open printer web page and then you have to sign in as a administrator.
Click reset factory settings in the menu under the general tab.
Tap on Reset under Reset Firmware from the menu bar.
Select Reset, and printer will restart by itself.
Then set up printer's date and time correctly on the printer's touchscreen otherwise printix Go will not work.
Now click on security tab on the printer's web page then type the password as it is required and verify it and select apply.